We sincerely apologize for the unpleasant experience. Please contact our customer support via email: support@unimobgame.com in the settings section, and we will help you resolve the issue!

• If you are using Android, please send us your order number; it starts with GPA.
• If you are using iOS, please send us a screenshot of your purchase. Log into your App Store account, scroll down, and click on Purchase History.